Complaint intake · gpt-6-luna builds the form, jev-1.13 classifies and checks it

File a complaint

The customer describes the problem in Bangla, Banglish or English. One LLM call lists what a support agent needs for it; one Jev call classifies the complaint and checks which of those the message already answers. The customer fills in only the rest, the complaint is filed as open, and a human agent takes over the chat.

Help & complaints

কী সমস্যা হয়েছে বলুন। বাংলা, Banglish বা English, যেকোনো ভাষায় লিখতে পারেন।

What the assistant understood

Send a complaint to see the form take shape.

Filed this session

Nothing filed yet.

New complaints are saved as open and classified on the final text (message + form), so they arrive routed. See them in the classifier.